Terms & Conditions
All clients please take time to read and understand the following terms and conditions. Within the following terms and conditions Us/We refers to (Holistic Angels) a partnership company, and You refers to (the client). It is a legal requirement (UK law) that all clients are made aware of these terms and conditions before any readings face-to-face, emailed, party bookings and purchases take place. Your agreement to comply with and be bound by these Terms and Conditions is deemed to occur upon your first use of the Website. If you do not agree to be bound by these Terms and Conditions, you should stop using the Website immediately. If you are hosting a party it is your responsibility to ensure that your guests are made fully aware of these terms and conditions beforehand.
No part of this Website is intended to constitute a contractual offer capable of acceptance. Your order constitutes a contractual offer and our acceptance of that offer is deemed to occur upon our sending a dispatch email to you indicating that your order has been fulfilled and is on its way to you.
Any contract between us, whether for use of the Web site or in relation to the purchase of products or services through the Web site will be governed by the laws of England and Wales and both parties (you and Holistic Angels).
In order to provide you with the best possible service, we welcome any questions, comments and suggestions about our products and services. The best way to contact us is by e-mail and we aim to answer all enquiries on the same day they are received.
Contact details are:
Holistic Angels respects your privacy and only collects the information necessary to facilitate the delivery of our products and services to our customers. All information is kept confidential and secured and we strictly adhere to the requirements of the data protection legislation in the UK. We may periodically send emails to our customers informing them of updates to our services or special offers etc. We do not share any information (including email addresses) with any third parties unless required to do so by law.
When browsing the internet and using online services, this sometimes involves placing small amounts of information on your web enabled device, this includes small files known as cookies. Cookies are small files that websites save to your computer which make the site work better for you.
These cookies aren’t used to identify you personally but they can remember activities and preferences chosen by you and your browser. You can manage cookies by controlling which cookies are saved or by deleting them, if you wish.
Cookies are used to improve services for you, for example:
- Allows products to be added to basket, so that they are still there when you checkout.
- Enabling a site to recognise your web enabled device so you don’t have to repeat information already given.
- Recognising that you may already have username and password so you don’t need to enter this every time your requested.
- Measuring how many people are using the site, so usability can be improved.
We have placed cookies on your computer to help make this website better. You can change your cookie settings at any time. Otherwise, we'll assume you're OK to continue.
Persons under the age of 18 should use this Website only with the supervision of an Adult. Payment Information must be provided by or with the permission of an Adult.
1. Intellectual Property
1.1 Subject to the exceptions in Clause 2 of these Terms and Conditions, all Content included on the Website, unless uploaded by Users, including, but not limited to, text, graphics, logos, icons, images, sound clips, video clips, data compilations, page layout, underlying code and software is the property of Holistic Angels, our affiliates or other relevant third parties. By continuing to use the Website you acknowledge that such material is protected by applicable United Kingdom and International intellectual property and other laws.
1.2 Subject to Clause 3 you may not reproduce, copy, distribute, store or in any other fashion re-use material from the Website unless otherwise indicated on the Website or unless given express written permission to do so by Holistic Angels.
2. Third Party Intellectual Property
2.1 Unless otherwise expressly indicated, all Intellectual Property rights including, but not limited to, Copyright and Trademarks, in product images and descriptions belong to the manufacturers or distributors of such products as may be applicable.
2.2 Subject to Clause 3 you may not reproduce, copy, distribute, store or in any other fashion re-use such material unless otherwise indicated on the Website or unless given express written permission to do so by the relevant manufacturer or supplier.
3. Fair Use of Intellectual Property
Material from the Website may be re-used without written permission where any of the exceptions detailed in Chapter III of the Copyright Designs and Patents Act 1988 apply.
4. Services, Pricing and Availability
Whilst every effort has been made to ensure that all descriptions of Services available from Holistic Angels correspond to the actual Services, Holistic Angels is not responsible for any variations from these descriptions. This does not exclude our liability for mistakes due to negligence on our part and refers only to variations of the correct Services, not different Services altogether. Please refer to sub-Clause 5.4 for incorrect Services.
Where appropriate, you may be required to select the required Services.
Holistic Angels does not represent or warrant that such Services will be available.
All pricing information on the Website is correct at the time of going online. Holistic Angels reserves the right to change prices and alter or remove any special offers from time to time and as necessary.
4.1 In the event that prices are changed during the period between an order being placed for Services and Holistic Angels processing that order and taking payment, [provision of Services shall commence as per your order and you will be charged the original price].
4.2 All prices on the Website do not include VAT.
5. Provision of Services
5.1 Provision of Services shall commence when full payment has been received or as otherwise detailed in the Terms & Conditions pertaining directly to those Services.
5.2 Holistic Angels shall use its best endeavours to provide the Services with reasonable skill and care.
5.3 Provision of all Services shall be subject to the terms and conditions pertaining directly to those Services.
5.4 In the event that Services are provided that are not in conformity with your order and thus incorrect, you should contact us within 10 days to inform us of the mistake. Holistic Angels will ensure that any necessary corrections to the Services provided are made within 7 working days.
5.5 Holistic Angels reserves the right to exercise discretion with respect to any alterations to Services under the provisions of this Clause 5. Factors which may be taken into account in the exercise of this discretion include, but are not limited to:
5.6 Any characteristics of the Services which may mean that cessation of provision is impossible without significant further work on the part and at the expense of Holistic Angels. Such discretion to be exercised only within the confines of the law.
6 Home Party Bookings
To ensure that you get the preferred date and time for your Holistic Angels Healing Shower we recommend that you book in advance to avoid disappointment. In order to secure your booking we would require full payment when booking. All bookings must be paid in full at least 7 days before the party date.
We will then send you confirmation details of your booking and receipt of payment. Please note that upon confirmation you are responsible for full payment of the full order value, subject to the cancellation or postponement charges set out below. No refunds will be issued for those who have booked and paid but don’t attend your angel party. Please contact us by telephone or email if you wish to make alterations to your confirmed booking. Alterations or cancellations will only be valid if agreed by us in writing.
By law we have to inform you that any reading you purchase from us should be viewed as “entertainment” only. Any reading is not a substitute for professional medical, psychological, legal or financial consultation. The readings are not legally binding and it is important to remember that ultimately YOU have the free-will to choose the path(s) that you follow in your own life. It is your choice how you act upon any information received in a reading. It is current policy that we do not offer readings for minors. Holistic Angels reserve the right to refuse to read for anyone.
Your Agreement: By using this website you are agreeing to this disclaimer
8 Termination and Cancellation
8.1 Either Holistic Angels or you may terminate your Account. If Holistic Angels terminates your Account, you will be notified by email and an explanation for the termination will be provided. Notwithstanding the foregoing, we reserve the right to terminate without giving reasons.
8.2 If Holistic Angels terminates your Account, any current or pending orders or payments on your Account will be cancelled and provision of Services will not commence.
8.3 Holistic Angels reserves the right to cancel orders or payments without stating reasons, for any reason prior to processing payment or commencing Services provision.
8.4 You have the right to cancel your order for the Services within a statutory 7 working day cooling-off period. This period begins when you receive written confirmation of your order from Holistic Angels. If the provision of the Services commences within the cooling-off period, your right to cancel under this provision shall end.
8.5 If orders or payments are cancelled for any reason prior to commencement of Services provision you will be refunded any monies paid in relation to those purchases.
8.6 If you terminate your Account any non-completed orders or payments will be cancelled and you will be refunded any monies paid in relation to those orders.
9 Any products purchased at a home party are supplied by Holistic Angels directly from authorised distributors, providing you with an extra guarantee of quality and assurance. Every care has been taken to ensure that all product descriptions and colours are as accurate as possible. Exact colour matches are not always possible because each computer displays colours in slightly different ways. If you have any sensitivities to certain ingredients etc, please ensure you check the product ingredients lists once you have received the item to ensure you have chosen the most suitable product.
You may change your mind and cancel your order within SEVEN (7) working days after the day you receive your goods. If you choose to cancel your order we will refund the full purchase price.
However please note:
9.1 If you choose to cancel your order you will be expected to return the goods in your order to us in perfect condition. Holistic Angels will NOT refund the return delivery charges (cost for returning goods to us) and if you fail to return goods to us we may charge you for the cost incurred in collecting them from you.
9.2 For health and safety reasons we will not accept any skin care product for a refund or exchange if they have been opened/used/seal broken
9.3 Holistic Angels are unable to refund any items that have been opened/removed from their packaging
9.4 If you are returning goods please contact Holistic Angels by telephone, email or in writing. Reasonable care must be taken when packaging the parcel and returning it so that goods are not damaged in transit. You are advised to use a carrier that offers both traceability and insurance.
All prices shown on the website are in £ sterling. You may pay by any major credit or debit card via Paypal on the website link or bank transfer (if choosing this method of payment we can supply you with our details upon request). We are under no obligation to accept your order. Prices, offers and products are subject to availability and may change at any time. There may be additional travel/charges incurred if we travel outside our area; these will be confirmed at time of booking.
- The current price to book an Angelic Guidance home party is £50.00 per person attending, and this price includes each person receiving an individual one-to-one 5 card angel reading.
- The current price of a reiki infused emailed angel reading is £35.00 This includes a customised personal 5 card angel spread and the messages and guidance received for you. We aim to have your reading emailed to you within 5-7 days of receiving payment for your order.
If you are using paypal as a payment method, please ensure that you have updated your paypal account to your most recent address, as we cannot be held responsible if your order is dispatched to a previous address. We aim to provide the services and products as agreed to, however we reserve the right to alter or withdraw any party, service or product.
10.1 Holistic Angels makes no warranty or representation that the Website will meet your requirements, that it will be of satisfactory quality, that it will be fit for a particular purpose, that it will not infringe the rights of third parties, that it will be compatible with all systems, that it will be secure and that all information provided will be accurate. We make no guarantee of any specific results from the use of our Service or Services.
10.2 No part of this Website is intended to constitute advice and the Content of this Website should not be relied upon when making any decisions or taking any action of any kind.
10.3 No part of this Website is intended to constitute a contractual offer capable of acceptance.
11 Changes to the Service and these Terms and Conditions
Holistic Angels reserves the right to change the Website, its Content or these Terms and Conditions at any time. You will be bound by any changes to the Terms and Conditions from the first time you use the Website following the changes. If Holistic Angels is required to make any changes to Terms and Conditions by law, these changes will apply automatically to any orders currently pending in addition to any orders placed by you in the future.
12 Availability of the Website
12.1 The Service is provided “as is” and on an “as available” basis. We give no warranty that the Service will be free of defects and / or faults. To the maximum extent permitted by law we provide no warranties (express or implied) of fitness for a particular purpose, accuracy of information, compatibility and satisfactory quality.
12.2 Holistic Angels accepts no liability for any disruption or non-availability of the Website resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, power failure, natural events, acts of war or legal restrictions and censorship.
13 Limitation of Liability
13.1 To the maximum extent permitted by law, Holistic Angels accepts no liability for any direct or indirect loss or damage, foreseeable or otherwise, including any indirect, consequential, special or exemplary damages arising from the use of the Website or any information contained therein. Users should be aware that they use the Website and its Content at their own risk.
13.2 Nothing in these Terms and Conditions excludes or restricts Holistic Angels’s liability for death or personal injury resulting from any negligence or fraud on the part of Holistic Angels.
13.3 Nothing in these Terms and Conditions excludes or restricts Holistic Angels’s liability for any direct or indirect loss or damage arising out of the incorrect provision of Services or out of reliance on incorrect information included on the Website.
13.4 Whilst every effort has been made to ensure that these Terms and Conditions adhere strictly with the relevant provisions of the Unfair Contract Terms Act 1977, in the event that any of these terms are found to be unlawful, invalid or otherwise unenforceable, that term is to be deemed severed from these Terms and Conditions and shall not affect the validity and enforceability of the remaining Terms and Conditions. This term shall apply only within jurisdictions where a particular term is illegal.
14 No Waiver
In the event that any party to these Terms and Conditions fails to exercise any right or remedy contained herein, this shall not be construed as a waiver of that right or remedy
15 Third Party Rights
Nothing in these Terms and Conditions shall confer any rights upon any third party. The agreement created by these Terms and Conditions is between you and Holistic Angels.
This website may contain links to other websites operated by parties other than Holistic Angels. Such links are provided for your convenience only. Holistic Angels does not control such websites and is not responsible for their contents. Holistic Angels inclusion of links does not imply any endorsement of the material on such websites or any association with their operators. We assume no responsibility for the content of such web sites and disclaim liability for any and all forms of loss or damage arising out of the use of them.
17 Use of Communications Facilities
When using the enquiry form or any other System on the Website you should do so in accordance with the following rules:
You must not use obscene or vulgar language; You must not submit Content that is unlawful or otherwise objectionable. This includes, but is not limited to, Content that is abusive, threatening, harassing, defamatory, ageist, sexist or racist; You must not submit Content that is intended to promote or incite violence;It is advised that submissions are made using the English language(s) as we may be unable to respond to enquiries submitted in any other languages; The means by which you identify yourself must not violate these Terms and Conditions or any applicable laws; You must not impersonate other people, particularly employees and representatives of Holistic Angels or our affiliates; and You must not use our System for unauthorised mass-communication such as “spam” or “junk mail”.
You acknowledge that Holistic Angels reserves the right to monitor any and all communications made to us or using our System.
You acknowledge that Holistic Angels may retain copies of any and all communications made to us or using our System. You acknowledge that any information you send to us through our System or post on the Blog may be modified by us in any way and you hereby waive your moral right to be identified as the author of such information. Any restrictions you may wish to place upon our use of such information must be communicated to us in advance and we reserve the right to reject such terms and associated information.
18 Law and Jurisdiction
These Terms and Conditions and the relationship between you and Holistic Angels shall be governed by and construed in accordance with the Law of England and Wales and Holistic Angels and you agree to submit to the exclusive jurisdiction of the Courts of England and Wales.